Privacy Policy
1. Introduction
At unSpend, we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered financial analysis service.
2. Information We Collect
2.1 Personal Information
We collect the following personal information:
- Name and email address (provided during registration)
- Estimated monthly income (provided for analysis context)
- Payment information (for credit purchases)
2.2 Financial Data
When you upload bank statements, we process:
- Transaction dates, amounts, and descriptions
- Merchant and category information
- Account balances (if present in the statement)
- Any other financial data contained in your uploaded statements
2.3 Technical Information
We automatically collect certain technical information:
- IP address and browser information
- Device type and operating system
- Usage patterns and analytics data
- Cookies and similar tracking technologies
3. How We Use Your Information
3.1 Service Provision
We use your information to provide, maintain, and improve our financial analysis services, including processing your bank statements to generate spending insights and recommendations.
3.2 Communication
We may use your email address to send you service-related notifications, analysis results, and important updates about your account.
3.3 Analytics and Improvement
We analyze usage patterns and feedback to improve our service, develop new features, and ensure optimal performance.
3.4 Security and Fraud Prevention
We use your information to protect against fraud, unauthorized access, and other security threats.
4. Data Sharing and Disclosure
4.1 No Sale of Personal Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.2 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our service, such as payment processors, cloud storage providers, and analytics services. These providers are bound by strict confidentiality agreements.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
5.1 Security Measures
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits.
5.2 AI Processing Security
Our AI analysis is performed in secure, isolated environments. We do not store the raw text of your bank statements longer than necessary for processing.
5.3 Data Breach Protocol
In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by applicable law.
6. Data Retention
6.1 Bank Statement Data
We retain processed financial data only as long as necessary to provide the service and for a reasonable period thereafter for service improvement and legal compliance. Raw uploaded files are typically deleted after processing is complete.
6.2 Account Information
We retain your account information until you delete your account or request data deletion, subject to legal requirements.
6.3 Analytics Data
Aggregated and anonymized analytics data may be retained longer for service improvement purposes.
7. Your Rights and Choices
7.1 Access and Portability
You have the right to access the personal information we hold about you and request a copy in a portable format.
7.2 Correction and Updates
You can update your personal information through your account settings or by contacting our support team.
7.3 Deletion
You can request the deletion of your account and associated data. Note that some information may be retained for legal compliance or legitimate business purposes.
7.4 Opt-Out
You can opt out of non-essential communications and marketing emails at any time through your account settings or by using unsubscribe links.
8. Cookies and Tracking
8.1 Essential Cookies
We use essential cookies to maintain your login session and provide core service functionality.
8.2 Analytics Cookies
We may use analytics cookies to understand how users interact with our service and improve user experience.
8.3 Cookie Management
You can control cookies through your browser settings, though this may affect the functionality of our service.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
10. Children's Privacy
Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.
11. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us through our support channels. We are committed to addressing your privacy concerns promptly and transparently.